Help when you need it, and a person when it matters.
Get help with T57, whenever you need it.
Guides, how-tos, answers and support for every step of trading on T57, from your first sign-up to your hundredth shipment.
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What do you need help with?
Digital trade is new for many food businesses, and a stuck shipment or a rejected document cannot wait. Members need fast answers in their own language, and a person to talk to when it matters.
Help topics
Four places to look
How to get help
Search, follow, check, contact
- 01
Search
Type your question to find guides and answers, or ask the T57 AI assistant.
- 02
Follow a guide
Step-by-step guides for setup and every part of a trade.
- 03
Check the FAQs
Quick answers to common questions.
- 04
Contact us
Our support team and local country teams are here when you need a person.
Why T57
People behind the AI
FAQ
Common questions
Is support included in my plan?
Yes. Every plan includes the help center and email support, and higher plans add live chat, priority support and a dedicated account manager.
What languages is support available in?
English, Arabic and the main languages of our founding markets.
Resources and Help